Fabric8Slipcovers Policies

General Info:
It’s my intent to inform you of my policies to eliminate concerns about costs and how I run my business. Any problems that may arise that change these, please contact me and we’ll work it out. While it is my goal to get things done as quickly as possible, delays do happen. Problems will be taken care of ASAP & all orders are guaranteed. Orders are processed in the order they are received. Should you have a question about these policies, please ask before making any payments! 

Payment:
Fabric decision and approved measurements are required before acceptance of any deposits.
A 50% deposit is required before your project is placed into my workflow. Deposits are a legal and binding contract. Deposits are NON-REFUNDABLE and will be forfeited if final payment is not made upon completion unless prior arrangements are made.
Unless otherwise agreed upon, the outstanding balance is due in full upon delivery.
All major credit cards, cash, check, e-check or PayPal payments are accepted.
Rush orders to be done ahead of my current schedule will be charged at 25% above normal charges.
If unforeseen problems arise, such as style or fabric changes, the job will be reassessed and the charges will be adjusted accordingly.
Prices are only subject to change if suppliers change their price without notification. You will be notified before the order is placed.
Should the project be abandoned, suspended, or deferred in all or in part, I require the appropriate amount of fees rendered to date to be paid in full.
FLORIDA RESIDENTS MUST PAY 6.5 % SALES TAX.

Warranty
I strive to be as accurate as possible with your measurements. If you have an issue with the fit of your slipcover, reparations will be made. My warranty covers workmanship and fabric flaws (if fabric was provided by us) Flaws in your fabric- I will contact you to discuss. My mistakes will be corrected at no cost to you.
Problems must be reported within 14 days of receiving your slipcover. The warranty does not cover damage due to improper care.

Order Change / Cancellation / Return Policy
Your order can be changed up until the fabric has been cut.
Orders canceled prior to fabric being preshrunk/cut will be charged 15% of the deposit amount to cover processing and restocking fees.
Orders canceled after fabric has been preshrunk/cut will forfeit their deposit.
Because of the custom nature of our business, only adjustments are possible. ALL SALES ARE FINAL.

Privacy:
I respect our professional working agreement and value the information you share with me, therefore, I will not under any circumstances share your name, address, telephone number, or email address with any third party without your permission. I use this information only to process your order. I do not share my mailing list with any third parties.
The most effective way to contact me is email at lisa@fabric8lipcovers.com. I check emails often and will respond right away.
Thank you for reading my policy page. Each and every one of my clients are important to me. I look forward to creating with you!

Kindest regards,
Lisa J Harmon

General Info:
It’s my intent to inform you of my policies to eliminate concerns about costs and how I run my business. Any problems that may arise that change these, please contact me and we’ll work it out. While it is my goal to get things done as quickly as possible, delays do happen. Problems will be taken care of ASAP & all orders are guaranteed. Orders are processed in the order they are received. Should you have a question about these policies, please ask before making any payments! 

Payment:
Fabric decision and approved measurements are required before acceptance of any deposits.
A 50% deposit is required before your project is placed into my workflow. Deposits are a legal and binding contract. Deposits are NON-REFUNDABLE and will be forfeited if final payment is not made upon completion unless prior arrangements are made.
Unless otherwise agreed upon, the outstanding balance is due in full upon delivery.
All major credit cards, cash, check, e-check or PayPal payments are accepted.
Rush orders to be done ahead of my current schedule will be charged at 25% above normal charges.
If unforeseen problems arise, such as style or fabric changes, the job will be reassessed and the charges will be adjusted accordingly.
Prices are only subject to change if suppliers change their price without notification. You will be notified before the order is placed.
Should the project be abandoned, suspended, or deferred in all or in part, I require the appropriate amount of fees rendered to date to be paid in full.
FLORIDA RESIDENTS MUST PAY 6.5 % SALES TAX.

Warranty
I strive to be as accurate as possible with your measurements. If you have an issue with the fit of your slipcover, reparations will be made. My warranty covers workmanship and fabric flaws (if fabric was provided by us) Flaws in your fabric- I will contact you to discuss. My mistakes will be corrected at no cost to you.
Problems must be reported within 14 days of receiving your slipcover. The warranty does not cover damage due to improper care.

Order Change / Cancellation / Return Policy
Your order can be changed up until the fabric has been cut.
Orders canceled prior to fabric being preshrunk/cut will be charged 15% of the deposit amount to cover processing and restocking fees.
Orders canceled after fabric has been preshrunk/cut will forfeit their deposit.
Because of the custom nature of our business, only adjustments are possible. ALL SALES ARE FINAL.

Privacy:
I respect our professional working agreement and value the information you share with me, therefore, I will not under any circumstances share your name, address, telephone number, or email address with any third party without your permission. I use this information only to process your order. I do not share my mailing list with any third parties.
The most effective way to contact me is email at lisa@fabric8lipcovers.com. I check emails often and will respond right away.
Thank you for reading my policy page. Each and every one of my clients are important to me. I look forward to creating with you!

Kindest regards,
Lisa J Harmon